Senior Experience Designer

Senior Experience Designer 

Landor & Fitch 


We are hiring our next Senior Experience Designer to be based out our Shanghai office. Could this be you? 

About Us 

As a company with studios across the globe, we power up the best minds from 31 teams in over 22 countries to create a unique skillset for each client. We spark ingenuity with global creative sprints that cross time zones and borders and spur on the best of our talent. That includes exceptional brand consulting and strategic design, brilliance in experience, retail and workplace design, and competition-smashing motion design. We are part of the WPP group. 

The role 

Landor & Fitch Shanghai is looking for a talented Senior Designer to join our multi-skilled and multicultural studio. The Senior Designer will represent Landor & Fitch infatuation with the future of retail/brand and seamless consumer experiences – you must be curious and passionate about the impact of design in shaping the future. 

You will develop highly innovative and creative solutions to strategically driven projects across omnichannel, providing design leadership and inspiration through individual talent and work ethics. 

For Landor & Fitch Shanghai, our awesome Senior Designer is…  

A Champion of the retail environments, a strong thinker, bold ideas and crafted execution. 

This is a fantastic opportunity to find a challenge like no other and join a passionate team of like-minded creatives, striving to produce world class experiences. 

 Job Purpose 

  • Managing both specific medium sized projects and various parts of projects simultaneously 
  • Designing and developing innovative branded solutions for retail markets with specific contribution across experience design and awareness of 2D and digital skill areas within a seamless customer journey 
  • developing of client presentation skills 
  • creative awareness and ability 
  • guiding, assisting and mentoring junior designers 

 Key Responsibilities 

  • Creativity – delivering conceptual work of the highest creative standard 
  • Planning – developing a clear understanding of the proposal and to highlight and pre-empt issues that may arise 
  • Delivery – organising activities and responsibilities within projects, and ensuring deadlines and project timelines are met
  • Client Management – coordinating activities for client presentations, attending client meetings and delivering a clear report of meetings 
  • Communication – ensuring consistent and effective communications take place across the project team 
  • Best Practice – working closely with Creative Director, Design Directors and other senior members of staff to help develop and nurture the creative studio and creative standards 
  • Leadership – to undertake project leader responsibilities (including creative, administrative and presentation within the brief) 
  • Mentoring – motivating, inspiring and nurturing junior designers professionally  

Professional and Technical Experience  

  • Degree or Diploma in Interior Design, Industrial Design, Branded Architecture or related field. 
  • Minimum 7 years industry experience 
  • Proven “hands-on” experience working on projects across experience design in branded consumer environments, ideally retail background.
  • Curious and passionate about contributing to the impact of design in shaping the future 
  • Deep understanding of the omnichannel/experience design market, relevant trends and future trend insights 
  • Understanding of the intricacies of Customer Journey mapping, planning and design 
  • Ability to think strategically and bring that thinking into your design ideas, planning and outcomes 
  • Excellent personal presentation skills – ability to communicate ideas in a professional manner, i.e. sketches, written proposals, verbal client briefing and project reviews 
  • Fluency in English essential, Mandarin preferred but not essential 
  • Strong creative folio with international and local client experience 
  • Excellent software skills, preferably Autocad, 3DMax and Adobe Creative Suite or Vectorworks & Cinema 4D 
  • Ability to brief and manage third-party consultants and contractors 
  • Proven ability in offering a multi-skilled and challenging outlook to creative briefs
  • Ability to perform consistently and reliably with a willingness to increase professional responsibilities, skills and understanding of broader market issues 
  • Understand of environmental graphics iconography and typography 
  • Robust experience using Adobe Creative Suite, Sketch and prototyping tools 
  • An understanding of the capabilities of various web platforms and mobile devices 
  • Desire to work in a fluid, agile and collaborative environment
  • Ability to work independently or within a team (especially cross-functional teams)  

Key Success Factors 

  • Strength of strategic and creative outlook 
  • Creative impact on delivery of project 
  • Mentoring and development of new talent 

 What will you get? 

  • Experience within a world-renowned agency 
  • 5-day working week 
  • 20 days annual leave 
  • Great remuneration and benefits package 
  • Fun group of colleagues 

Our commitment to diversity and inclusion 

We believe diversity brings creativity, which is at the heart of everything we do. We are actively engaging in creating an environment free of discrimination, where our people and their uniqueness can shine and be celebrated. We’re working to set a standard for the industry as a whole, creating a culture of equity and belonging. We may not be perfect, and we know there is work to do, but we regularly check with our teams and Employee Resource Groups on how we are doing, using their insight to frame our thinking and actions, so we can all do better, working as one Landor & Fitch.