Client Services

Digital Project Manager, HK

Landor & Fitch


Landor & Fitch is hiring Digital Project Manager to join the Landor&Fitch Hongkong studio. Could this be you?


About Us

As a company with studios across the globe, we power up the best minds from 31 teams in over 22 countries to create a unique skillset for each client. We spark ingenuity with global creative sprints that cross time zones and borders and spur on the best of our talent. That includes exceptional brand consulting and strategic design, brilliance in experience, retail and workplace design, and competition-smashing motion design. We are part of the WPP group.

The role

We are looking for someone who is a curious problem solver, passionate about technology & creativity and thrives in a fast paced, innovative and collaborative environment.

This role is the key coordinator for delivery of digital projects, connecting a variety of disciplines and team members together to ensure projects are launched on time, with impeccable quality.

You will be joining our well established digital team in Hong Kong.

You will track budgets and schedules, managing scope, creating project plans, assessing risk, and help manage a strategy, design & development team to successful project completion.

You will report into the Digtial team and support them at the front lines for client contact.

You will know how to steer projects while always keeping the client's needs in mind and strategic about when you can handle issues cropping up, and when it's time to escalate before it's too late.

You will support the client service team through the discovery and design process to arrive at a business/technical specification that developers can execute upon

You will demonstrate knowledge of digital architecture, user experience, design, content, SEO/search, social media, and analytics.

You will need to understand the client's vision for the end deliverable. Is it up to quality standards? Does it look good? Has thought been given to the client's ease of use when entering content? Are all edge cases covered or knowingly not in scope?

You will monitor project progress and examine, research and resolve issues. You will manage UAT, client review and Explore opportunities to add value.

You will be strategic about when you can handle issues cropping up, and when it's time to escalate before it's too late. You will also manage UAT and stakeholder reviews.

What skills are necessary?

  • At least 5 years managing multiple digital projects
  • Bachelor's degree
  • Fluent in written and spoken English a must and spoken Cantonese/ Mandarin a plus.
  • Solid understanding of software delivery lifecycle and waterfall/agile methodologies
  • Solid understanding of project management methodology, including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations, and run team meetings
  • Solid understanding of the documentation essential to all digital projects such as scope of work, project brief, functional specifications, user acceptance tests, timelines
  • Well organized and team working skills
  • Self-disciplined with a proactive attitude
  • Ambitious and responsible

Our Commitment to Diversity & Inclusion

We believe diversity brings creativity, which is at the heart of everything we do. We are actively engaging in creating an environment free of discrimination, where our people and their uniqueness can shine and be celebrated. We’re working to set a standard for the industry as a whole, creating a culture of equity and belonging. We may not be perfect, and we know there is work to do, but we regularly check with our teams and Employee Resource Groups on how we are doing, using their insight to frame our thinking and actions, so we can all do better, working as one Landor & Fitch.