Client Services

Client Manager

We are hiring our next Client Manager for the Paris Office. Could this be you? 

About Us

As a company with studios across the globe, we power up the best minds from 31 teams in over 22 countries to create a unique skillset for each client. We spark ingenuity with global creative sprints that cross time zones and borders and spur on the best of our talent. That includes exceptional brand consulting and strategic design, brilliance in experience, retail and workplace design, and competition-smashing motion design. We are part of the WPP group.

The role

The Client Manager (CM) is responsible for achieving and maintaining client satisfaction by ensuring that projects are delivered with the right scope, on time, and on budget. The CM is accountable for flawless project management. A CM may be solely responsible for small accounts or brands that are part of a larger portfolio for which a Client Director is accountable for. The CM may also seek ways to grow existing business and add value to other new business pursuits. The CM may manage an intern or guide/mentor a Client Associate and be teaching/training those team members about best-in-class project management. 

What are we looking for ? 

You have a Masters with a specialisation in marketing, communication, branding; you have 2 to 3 years of work experience in the management of FMCG and/or corporate projects of international scope and you have :  

  • a real organisational skills and rigour and are project-oriented 
  • fluency in English  
  • good skills of the Office suite and the Mac environment 
  • agency experience if possible
  • excellent written and verbal communication,  
  • the ability to work in a high-pressure, fast-moving environment

You are autonomous, curious, dynamic and proactive. You show a real interest in marketing, storytelling, media and communication, agency life and brand strategy.  

You will blossom in a kind and energetic environment where freedom of speech and initiative prevail and where “bullshit” and politics are “persona non-grata”. 

Finally - our commitment to Diversity & Inclusion

Landor & Fitch is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal. 

We believe diversity brings creativity, which is at the heart of everything we do. We are actively engaging in creating an environment free of discrimination, where our people and their uniqueness can shine and be celebrated. We’re working to set a standard for the industry as a whole, creating a culture of equity and belonging. We may not be perfect, and we know there is work to do, but we regularly check with our teams and Employee Resource Groups on how we are doing, using their insight to frame our thinking and actions, so we can all do better, working as one Landor & Fitch. 

Due to the volume of applications, we unfortunately can only respond to successful candidates.

We will not accept unsolicited CVs or approaches via recruitment agencies.